Expert Insights and Best Practices for IT Operations | Evolven Blog
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You don't want a CMDB, you want a CMS (IT-Director.com)
David Norfolk looks at how organizations should best manage their infrastructure. The IT environment is in chaos. That means that nobody is sure of exactly what IT there is or how it is configured. The CMDB becomes a white elephant sinking under the weight of its unused, and increasingly out-of-date data. Read more...CMDB 3.0
Hank Marquis describes how ITIL v3 has revolutionized configuration management and redefined CMDB. He explains that the CMDB has been one of the most desired, misunderstood, over-marketed and most failure prone of all the ITIL concepts. Read more...BSM Rediscovered (Forrester)
Jean-Pierre Garbani, VP and Principle Researcher at Forrester, explores the roots of Business Service Management (BSM). What actually happened was that the CMDB discovery tools showed a lot of limitations, creating the imperfect CMDB.
Configuration Management Database: The New Kid on the ITIL Block
Paul Rubens declares that creating a CMDB is no small task. He explains that for all but the smallest of organizations, creating a complete CMDB is likely to be a mammoth project whose completion will be measured in years, if ever.Read more...
I&O Execs: It’s Time To Rediscover BSM (Forrester)
Principal Researcher and VP of Forrester Research, Jean-Pierre Garbani, looks at the original business service management (BSM) concept. As Jean-Pierre continues, the foundational technology of application mapping discovery and the configuration management database (CMDB) or configuration management system (CMS) has not yet fulfilled all of its promises.
CMDB in the Cloud: not your father’s CMDB
Why is the current Configuration Management Database (CMDB) ill-equipped to perform the function it was intended to? William Vambenepe says that a new approach to discovery is needed. The new reality of today's data center means new information is being created at a very rapid rate and similarly environments can change at an unprecedented pace.
Business Computing World: IT Operations Gets Complicated with Mobile Devices on the Scene
Demands on IT are growing as today's technology allows greater mobility of employees. Accessibility of mobile devices and lack of clear policies lead to an explosion in the amount of mobile technologies in the workplace. Will IT organisations be up to the challenge? Read more...Top 10 Reasons a CMDB Implementation Fails
Tobin Isenberg explores some of the common reasons that CMDB implementations fail. If the there is too much data, it makes it hard to find anything, when there is inaccurate data, no one will trust the CMDB. Read more...CMDB: What Does It Really Mean
Rob England, AKA The IT Skeptic, defines CMDB as "that huge IT Monument to unnecessary technology which is known to the vendors and their sucker buyers as CMDB". He describes CMDB as a complex technology with costs exceeding its real value. Read more...SIGN UP FOR OUR NEWSLETTER
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