Tom Kearns says that the unfortunate reality for CMDB is that many times we don't have a single CMDB and it is not always up-to-date and accurate. There are also a lot of changes happening that need be recorded in the CMDB and when changes occur, the CMDB is usually updated after-the-fact, leaving an information accuracy gap that gets repeated over and over again.
Rob England explains that CMDB is not a given. CMDB has actually been inflated and over-sold to hide its complexities and justify its huge costs. CMDB really becomes an obscure niche technology of interest to a few, not a core foundation of IT operations.
Raul Cristian Aguirre comments on the recently released paper from Gartner, Hype Cycle for IT Operations Management, which describes the state of CMDB deployments (Referring to CMDB, Raul calls them financial black holes).
Forrester researcher, Glenn O’Donnel says that the once-promising configuration management database (CMDB) has failed. The complexity and confusion surrounding the CMDB has led to many project failures, prompting I&O professionals to rethink their approach.
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