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Take Your Incident Investigation Into the Details for Root-cause Analysis

Recurring outages and major incidents can prove to be a nightmare for IT organizations. With the stakes high, and pressure on every second, you need to not only be able to resolve incidents quickly and but also make sure the root cause was addressed so that the issue doesn't come up again. Read more...

Using Change Management to Catch Issues Before Impact to Business

Companies today heavily rely on change control processes to manage IT related changes. Many IT organizations have recognized the complex impact that infrastructural changes have on the enterprise. The key here is to manage infrastructure changes and not just control it.

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Challenges Facing Data Centers Going Virtual

Virtualization holds a lot of promise - cost savings, server consolidation, and more efficient operations that will lead to higher quality of services. Management of virtual servers presents a new set of challenges that data center managers must understand to continue to grow with virtualization technology. Read more...

DevOps Developments: Bob Aiello Interviews Sasha Gilenson

DevOps stands to make a major impact on the hectic implementation of application releases and ongoing change requests, bringing Development and Operations closer together and working in tighter cooperation. Bob Aiello of CM Crossroads video interviews Sasha Gilenson to get a better perspective of how DevOps will close these gaps and make release deployments more effective. Read more...

Change Management Challenges in Today's Complex IT Landscape

IT operations teams face the strain of constant change requests, further compounded by increasingly complex environments that need to be kept available and operating at high performance continuously. Due to this, the main cause of slowdown in IT infrastructures is from changes. Read more...

Configuration Management to Keep Virtualization On Target

The growth of virtual environments makes management increasingly complex making it more difficult to optimize and control. Consider these areas of virtualization management to ensure that the benefits promised through virtualization are not lost. Read more...

IT Survival Tips for Reducing Uncertainty and Preparing for the Worst

Despite the best efforts of IT organizations to take steps against failure, with numerous safeguards, a major source of today's failures can be attributed to both complexity and simply human error. Read more...

The Crucial Role DevOps Plays in Change & Configuration Management

logo_cmcrossroadsOne of the main drivers for DevOps is change. Organizations feel the need to increase speed and be able to react instantly to changing business requirements. The emerging DevOps discipline can show its real value to Change Management and Configuration Management, bringing Development and Operations closer together.
 
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5 Reasons Why Virtualization Could Turn into a Nightmare Without Configuration Management

One of the virtualization myths is that in the virtual world configuration management is just not important. The reality is that Change Management and Configuration management is crucial for virtualized environments. Here are 5 reasons why you should make sure that solid virtualization configuration management is in place to meet the demands of the virtual world. Read more...

Costs and Scope of Unplanned Outages

Despite advances in infrastructure robustness, occasional hardware, software and database downtime still occurs. We know that outages are big, but how big is the cost of unplanned IT outages? Read more...