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Data and Problem Definition

As part of our series on applied machine learning workflow, we'll look at how to define your problem, and to specifically focus on what to fix for early and more efficient resolution of operational issues. Read more...

Google Unavailable due to Configuration Change

Google cloud users experienced a brief outage, leaving users scratching their heads about what was happening to their Google services. Google attributed the root cause to a configuration change introduced to the network stack. Read more...

Applied Machine Learning Workflow

With Machine Learning projects following a knowledge discovery process, we'll explore the recommended approach to an applied machine learning workflow that you can follow for thinking in a more focused way to tackle data-driven problems. Read more...

Algorithm of the Week: k-Nearest Neighbors (k-NN)

k-NN stores is used for both classification and regression problems, and works well for dynamic environments that require frequent updates, making itan attractive approach for anomaly and outlier detection. Read more...

What Kind Of Problems Can Machine Learning Solve?

Machine learning can be applied to solve really hard problems. While Machine learning can't be applied to everything, we'll look at the different approaches for applying Machine Learning and what problems can be solved. Read more...

5 IT Operations Lessons Learned from Jurassic Park

System outages are inevitable when working in IT. A prime example of system failure for exploring is what went down at Jurassic Park. Look at the change and incident management blunders that contributed to the park's failures, and how this applies to IT Operations. Read more...

Configuration Change, Not Lizard Squad, Takes Down Facebook

Lizard Squad takes down Facebook?  No! Facebook   suffered a brief, worldwide outage today. Attributing the cause to a configuration change, this raises the question for IT operations in general: when an incident occurs, how quickly can you know "what changed"? Read more...

Change - Episode 1: The Outage

logo change icon smWhat happens when an international financial organization suffers a devastating IT outage? Join us as we explore the circumstances surrounding this major IT event and investigate'. Change unfolds one story - a story inspired by true events - over the course of multiple episodes. The show follows the plot and characters wherever they lead, through many surprising twists and turns. We won't know what happens at the end of the story until we get there. Read more...

Top Podcasts for IT Professionals

With so many podcasts available, who has time to find those useful for IT? So, we've compiled a list of podcasts that can provide IT Operations professionals with insightful information and useful updates. Read more...

'Twas an Outage Before Christmas

What happens to releases deployed on the night before Christmas? Is everything in place? Is the operations team ready to stay on top of all possible changes? Read more...