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2024's Game-Changing IT Trends: A CIO's Must-Read


2024's Game-Changing IT Trends: A CIO's Must-Read


This content is brought to you by Evolven. Evolven Change Analytics is a unique AIOps solution that tracks and analyzes all actual changes carried out in the enterprise cloud environment. Evolven helps leading enterprises cut the number of incidents, slash troubleshoot time, and eliminate unauthorized changes. Learn more

As a software entrepreneur focused on the enterprise IT space, I closely track the key technology shifts that will impact businesses in the coming years. In 2024, I expect 5 significant trends to dominate enterprise IT strategy and planning:

1. Generative AI

2023 has seen explosive growth in generative AI, with models like ChatGPT demonstrating new possibilities for content creation. However, in 2024, enterprise IT teams will tap generative AI for far more than prompts and chatbots. We will see a new generation of enterprise tools leveraging these advanced models to provide intelligent automation, deliver deeper insights, and enhance decision-making. For example, Evolven will power a next-gen analytics engine that crunches configuration and change data to deduce novel configuration risk patterns and recommend fixes. Synthesizing correlations across historical changes and incidents using generative techniques will also enhance root cause analysis and speed remediation. Additionally, an intuitive interface with natural language will enable business users to easily query configuration data to assess risks.

As the adoption of generative AI accelerates, governance remains critical, including monitoring for bias or quality decay. But thoughtfully applied, generative AI promises to take enterprise capabilities to the next level - converting data into strategic advantage through applications only limited by our creativity. IT leaders must actively assess opportunities while mitigating risks to harness generative AI's immense potential.

2. DevSecOps

Rather than siloed teams, 2024 will see integrated DevSecOps practice converging across product engineering. Security automation tools will empower developers to reduce risks at source without bottlenecks. Capabilities like policy-as-code, infrastructure testing, and inline analysis of risks in the CI/CD pipeline will enable security at the speed of DevOps. Platform teams will provide these self-service capabilities to engineers while governing through guardrails. Security champions embedded within squads will facilitate this shift in culture and practice. As environments grow in scale and complexity, AI-powered analytics will provide necessary visibility, connecting the dots between signals and guiding response. A "secure by default" environment will remove friction, enabling developers to build safely.

3. Containerization

Container adoption will continue to accelerate markedly from 2023 to 2024 due to offered infrastructure agility and portability. But key shifts lie ahead. Multi-cluster Kubernetes deployments will become the norm, enabling advanced resilience and scale. Seamless data replication and workload mobility across hybrid and multi-cloud will emerge to prevent lock-in. Serverless containers will gain traction for intermittent workloads. At the same time, complexity will grow exponentially. Granular visibility into container health, platform configuration, networking, and storage will be imperative, as will automation around things like scaling, upgrades, and DR. Integrating containers with legacy systems using service mesh architectures will also increase in priority. As adoption snowballs, enterprises must proactively address these management challenges through a combination of skills development, platform convergence, and sophistication of tools natively integrating with the containerized environment while supporting the entire hybrid cloud.

4. Multi-Cloud

2023 saw enterprises aggressively embracing multi-cloud across public and private infrastructure to prevent vendor lock-in and optimize costs. But in 2024, the priority will extend from adoption to streamlined management across highly complex, distributed environments. A unified control plane will be essential to observe security, reliability, and compliance risks across diverse architectures and locations. Evolven's capabilities of delivering a single pane of glass into configuration and changes spanning hybrid multi-cloud will play an even bigger role in enterprise IT adoption of multi-cloud. As organizations entrust more critical systems to multi-cloud, a maturity step-change in security, networking, and access controls will occur. Ultimately, multi-cloud management in 2024 will shift from tactical to strategic through unified visibility, governance-driven automation, and advanced security. This cloud-agnostic approach translates raw potential into operational excellence and measurable business returns.

5. Platform Engineering 

In 2024, platform engineering will continue to expand, fueling increasing velocity through automation, APIs, and self-service access. CD pipelines will dynamically provision infrastructure while progressing code to production without human intervention. But new challenges will arise, including governing the risk of the high volume of rapid changes across layers, from Kubernetes creep to drift of data science packages. What assets underpin a business workflow? Which teams own interconnected services? Holistic configuration visibility will be imperative.

Advanced platform teams will increasingly leverage policy-as-code to embed governance into provisioning and deployment blueprints. However, ongoing configuration and change risk detection at scale across multi-cloud will require robust automation.

Overall, platforms accelerate delivery through increased abstraction. But with technical complexity exploding exponentially, correlating changes to impacted services demands intelligent configuration analytics. The capability to continuously map components to capabilities while assessing risk will reinforce velocity built on stable foundations.

While planning cycles often focus on current constraints, I advise IT leaders to keenly prepare for this next wave of enterprise transformation powered by people and technology working closely together. Exciting times are ahead!

To find out how Evolven can help you embrace these trends in the new year, contact us

About the Author
Sasha Gilenson
Sasha Gilenson enjoyed a long and successful career at Mercury Interactive (acquired by HP), having led the company's QA organization, participating in establishing Mercury's Software as a Service (SaaS), as well as leading a Business Unit in Europe and Asia.

Sasha played a key role in the development of Mercury's worldwide Business Technology Optimization (BTO) strategy and drove field operations of the Wireless Business Unit, all while taking on the duties as the Mercury's top "guru" in quality processes and IT practices domain. In this capacity, Sasha has advised numerous Fortune 500 companies on technology and process optimization, and in turn, acquired a comprehensive and rare knowledge of the market and industry practices.

Sasha holds an M.Sc. in Computer Science from Latvian University and MBA from London Business School.