Charley Rich Former Garner Analyst
What is Change Reconciliation and Why Care?
Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on the importance of change reconciliation for maintaining stability.
Change Awareness: The Impact to Agility & Stability
Charley Rich, Former Gartner Analyst & Evolven Tech Strategist speaks on change awareness.
Want to Get Smarter about Root Cause?
Charley Rich, Former Gartner Analyst & Evolven Tech Strategist discusses the missing dimension of today's APM tools and how to use Change Awareness to get smarter about root cause.
Making Risk Informed Decisions About Change | IT Ops Straight Talk with Charley Rich
Anytime you make a decision in business you incur risk. Charley Rich, Former Gartner discusses how IT can make better informed decisions when it comes to change.
A Different Perspective on Observability | ITOps Straight Talk with Charley Rich
What does 4 Dimensional Observability mean? Charley Rich, Evolven Technology Strategist & Former Gartner Analyst answers this and why the 4th dimension of observability is fundamental to determining root cause of critical performance, security and compliance incidents.
Success in ITOps - More than Just Technical | IT Ops Straight Talk with Charley Rich
Success in ITOps is more than just technical...there is a cultural component as well. Charley Rich, Former Gartner Analyst explains more.
Finding the Root Cause of the Root Cause
It's important to understand the aspect of change in doing Root-Cause Analysis. Charley Rich, Former Gartner Analysts discusses how IT can better capture, track & analyze change data during RCA.
Drift, drift, drifting away
How is configuration drift similar to the continental drift that Earth experienced many many years ago? Learn more from Charley Rich, Former Gartner Analyst.
As seen in the news, expired certificates have caused large IT organizations a lot of trouble lately. Charley Rich, Former Gartner Analyst shares how IT can now have a system of record of expiration dates to avoid expired certificates.
CMDB & Today’s Environments
Change & Configuration Management Database (CMDB) means having a single point of truth. Learn from Charley Rich, Former Gartner Analyst how to improve your CMDB and change management process to keep up with today's agile environments.
Shifting Left with Better Visibility
In DevOps, many think the "fail fast is ok" approach is ok. Charley Rich, Former Gartner Analyst shares another view. Tune in to learn how you can shift left with better visibility and reduced fails.
Risk Analysis = Better Decisions
Measuring risk is an important part of ITOps & DevOps, yet is often still calculated manually. Charley Rich, former Gartner Analyst discusses why it's important to automate your risk analysis processes.